General Questions
Which areas do you cover?
We provide expert installation services across England & Wales, including:
- West Midlands (Birmingham, Coventry, Wolverhampton, etc.)
- East Midlands (Leicester, Nottingham, Derby, etc.)
- South East (London, Surrey, Kent, Oxfordshire, etc.)
- South West (Bristol, Gloucestershire, Somerset, etc.)
- North West (Manchester, Liverpool, Cheshire, etc.)
- Yorkshire (Leeds, Sheffield, Bradford, etc.)
Do you offer free quotes?
Yes! We provide free site visits and measurements. Alternatively, if you send us basic measurements, we can give you an approximate quote before visiting your property.
Do you install for both homes and businesses?
Yes! We specialize in residential and commercial installations, including offices, shops, and industrial properties.
Products & Materials
What types of windows and doors do you offer?
We provide:
- Windows: uPVC Windows, Aluminium Windows
- Doors: uPVC Doors, Composite Doors, Aluminium Doors, Patio & Sliding Doors
- Roller Shutters for security and insulation
Are your windows energy-efficient?
Yes! Our windows are built with advanced insulation technology, ensuring top performance in thermal efficiency and soundproofing.
Can I customize my windows and doors?
Absolutely! Choose from a variety of styles, colors, glass options, and hardware finishes to match your home. Our experts will guide you in selecting the perfect combination.
Do you offer triple glazing?
Yes! We offer both double and triple glazing, enhancing insulation, security, and noise reduction.
Installation Process
How long does installation take?
We aim to complete installations in one day, sending as many professionals as needed for an efficient process.
Do I need to prepare anything before installation?
We recommend removing curtains, blinds, and furniture near the installation area. Our team will handle the rest.
Will my property be left clean after installation?
Yes! We ensure a mess-free experience, removing all debris and cleaning the area after installation.
What happens if bad weather affects the installation day?
If weather conditions make installation unsafe, we’ll reschedule at the earliest convenience.
Pricing & Payment
How much do new windows and doors cost?
Prices depend on size, material, style, and customization options. We offer free quotes based on your requirements.
Prices depend on size, material, style, and customization options. We offer free quotes based on your requirements.
Yes! Send us basic measurements, and we’ll provide an approximate quote before arranging a visit.
Do you require a deposit?
Yes, a 25% deposit is required after order confirmation. This allows us to begin the manufacturing process.
Do you offer financing options?
Currently, we do not offer financing, but we provide competitive pricing with flexible payment options.
Warranty & Certifications
What warranty do you provide?
We offer a 10-year warranty on all windows and doors, ensuring long-term peace of mind.
What does the warranty cover?
Our warranty includes manufacturing defects, installation issues, and material faults under normal use.
Will I receive a FENSA certificate?
Yes! You will receive your FENSA certificate via email within a few days after installation.
Order & Delivery Times
How long does the full process take?
The process takes 4 to 8 weeks, but we always strive to complete your project as quickly as possible without compromising quality.
What are the steps of the order process?
- Request a Quote – Fill out the form or call us.
- Free Site Visit & Measurement – Our expert will help you choose the right profiles and glass.
- Quote Approval & Deposit – A 25% deposit is required to start production.
- Manufacturing Process – Your windows and doors are custom-made.
- Installation Day – We aim to complete installation in one day, sending as many professionals as needed.
- Final Inspection & Certification – You’ll receive a FENSA certificate via email within a few days.
Can I reschedule my installation date?
Yes! If you need to change your installation date, let us know as soon as possible.
